We have:

• Rooms available for access by disabled people
• A room available for nappy changing
• A room available for breastfeeding
• A room to discuss matters in private upon request
• A comfortable waiting area (our practice is cleaned and checked every day)
• DIY (do it yourself) height machine, weighing scales and BP (blood pressure) machine which are available for use throughout the day. 

We will keep you informed through:

• Our up-to-date health and practice information booklets
• Notice boards and plasma screens in the waiting rooms
• Through our website universityhealthhuddersfield.co.uk
• Newsletter
• Mobile app (the QR code can be located on the website homepage).

The practice has CCTV installed at the practice premises. 

In keeping with our commitment to providing the best possible service to all our patients, we hope the CCTV installation will provide assurance to patients and staff that safety and security are high on our agenda.

We uphold our policy that all consultations are private and confidential therefore please be assured that no monitors have been installed in any of the consulting rooms. 

The surgery has an automated self-check-in touch screen which can be located next to reception. 

This is a simple to use system that enables the patient to check themselves into our appointments system. 

Should you feel uncomfortable about using such a system, you can obtain help, or book in with our reception staff in the traditional manner.

Few GP's speak languages other than English.  A telephone interpreting service can be arranged when you go to see a GP or other practice staff. 

This is a free and confidential service.  Please ask at Reception if you require this service.